Refund policy
Return Window
We accept returns/exchange within 30 days of delivery.
To qualify for a return:
- The book must be unused
- In original condition
- Free from markings or damage
Return Process
To initiate a return:
Email us within 10 days of delivery of the product at:
ЁЯУз support@mindabooks.com
Please include:
- Order number
- Book title
- Reason for return
Return instructions will be provided once the request is reviewed.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item was damaged upon arrival
- The incorrect item was shipped
Original shipping charges are non-refundable.
Refund Processing
Once the returned item is received and inspected:
- Refunds are issued to the original payment method
- Processing time: 5тАУ10 business days
You will receive confirmation once the refund has been processed.
Exchanges
To initiate a exchange:
Email us within 10 days of delivery of the product at:
ЁЯУз support@mindabooks.com
We replace items only if they are:
- Damaged
- Defective
- Incorrectly shipped